COVID-19 Shipping updates: there are expected shipping delays now as we try to navigate shipping around the virus. Currently shipping is only taking place once a week on either Fridays or Saturdays as I try to minimize our companies and our mail carriers exposure to each other. There is also a current stop in shipping to certain countries through the United States Postal Service. I will try to update this list and check back to it frequently for any new updates.

As of 7/14/2020:

The U.S. Postal Service does not accept shipments to the following countries because of either lack of transportation or suspension of mail service in that country:

  1. Angola
  2. Argentina
  3. Azerbaijan
  4. Bahrain
  5. Benin
  6. Bermuda
  7. Bolivia
  8. Botswana
  9. Brunei
  10. Burkina Faso
  11. Burundi
  12. Cambodia
  13. Cameroon
  14. Cape Verde
  15. Cayman Islands
  16. Chad
  17. Chile
  18. Colombia
  19. Cook Islands
  20. Costa Rica
  21. Cuba
  22. Curacao
  23. Democratic Republic of the Congo
  24. Dominica
  25. Dominican Republic
  26. Ecuador
  27. Ethiopia
  28. Faroe Island
  29. Fiji
  30. French Polynesia
  31. Gambia
  32. Ghana
  33. Grenada
  34. Guinea Bissau
  35. Guyana
  36. Haiti
  37. Honduras
  38. Iraq
  39. Ivory Coast
  40. Jordan
  41. Kenya
  42. Kiribati
  43. Kosovo
  44. Kyrgyzstan
  45. Laos
  46. Lebanon
  47. Lesotho
  48. Liberia
  49. Libya
  50. Madagascar
  51. Malawi
  52. Maldives
  53. Mauritania
  54. Mauritius
  55. Mongolia
  56. Mozambique
  57. Myanmar
  58. Namibia
  59. Nepal
  60. Nigeria
  61. Pakistan
  62. Panama
  63. Papua New Guinea
  64. Paraguay
  65. Peru
  66. Republic of Congo
  67. Rwanda
  68. Samoa
  69. Seychelles
  70. Sierra Leone
  71. Sint Maarten
  72. Solomon Islands
  73. South Africa
  74. South Sudan
  75. Sri Lanka
  76. Sudan
  77. Suriname
  78. Swaziland (Eswatini)
  79. Tajikistan
  80. Tanzania
  81. Timor-Leste
  82. Tonga
  83. Turkmenistan
  84. Turks & Caicos
  85. Uganda
  86. Uruguay
  87. Uzbekistan
  88. Vanuatu
  89. Venezuela
  90. Yemen
  91. Zambia
  92. Zimbabwe

All ready to ship orders are shipped within 3 - 4 business days excluding items that have a designated shipping time in its item description, such as for pre-orders. If you have a ready to ship item purchased with a pre-order item the whole order will hold till its ready to ship together. If you would like your ready to ship items before then make sure to purchase them separately from all pre-order listings.

Lost/Stolen Packages

In the unfortunate event that your package was lost in transit and never made it to you please contact me to let me know and I will work with you to get your order replaced as best as possible. Some items such as one of a kind skeins cant be replaced but I will do my best to either replace with a skein of your choice or give you store credit. There could also be a delay in replacement items if I have to redye any of the skeins.

If your item was stolen after tracking says delivered we unfortunately cant be held liable for those packages. Please still contact us so we can work together to try and find a solution. We never want anyone to go without the yarn they ordered and deal with each of these instances on a case to case basis. Please make sure to double check shipping address during the check out process. If a package gets delivered to another address on mistake I unfortunately cant replace those items but will work with the post office in hopes that it gets returned to sender. If it gets returned to me at that point I will contact you about your package and get it sent to the correct address but customer will be responsible for covering any additional shipping costs.

For any questions about the status of your order please email with your order number and I'll be happy to help.